sbz66's Privacy Policy — Your Information Is Secure
Your personal information is very important to us. This policy explains in detail how sbz66 collects, uses, and keeps your information secure.
Introduction & Scope
1.1 — Identity & Purpose
sbz66 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy ("Policy") explains what information sbz66 collects, how that information is used, when and with whom it may be shared, and what steps are taken to protect your information.
This policy applies to the sbz66 website, mobile version, and all associated services. By using our platform, you automatically fall under the scope of this policy.
1.2 — Who This Policy Applies To
This privacy policy applies to the following individuals:
- All active members registered on the sbz66 platform
- Those who visit our website, even without registering
- Those who contact us through our customer service or live chat
- Those who access our services through our promotional materials or referral links
Types & Methods of Data Collection
2.1 — Information You Provide Directly
When creating and managing an account, you voluntarily provide the following information:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Documents required for identity verification (such as a national ID card)
- Payment information — bKash, Nagad, Rocket, Upay or bank account details
- Any messages or requests submitted when contacting customer service
2.2 — Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device identifiers
- Browser type, version, and operating system
- Session data — login time, duration of activity
- Page visit history and navigation patterns
- Information collected through cookies and similar tracking technologies
- Transaction history and records of betting activity
2.3 — Cookies & Similar Technologies
sbz66 uses various types of cookies and digital tracking technologies. Cookies are small data files stored on your device. They help us improve platform functionality and personalize your experience.
- Essential Cookies: Used to maintain login sessions and ensure security
- Functional Cookies: Used to remember your preferences, such as language settings
- Analytics Cookies: Used to monitor and improve platform performance
You can control or disable cookies from your browser settings. However, disabling certain essential cookies may affect platform functionality.
Purpose of Data Use
sbz66 uses collected information only for specific and legitimate purposes. Details are described below:
3.1 — Service Delivery & Operations
- Completing the account creation and verification process
- Managing betting, gaming, and transaction services
- Processing deposit and withdrawal requests
- Determining eligibility for the VIP program and bonuses
- Identifying and resolving technical issues on the platform
3.2 — Security & Compliance
- Prevention of fraud, money laundering, and illegal activities
- Identity verification and age confirmation (21+ years)
- Enforcing responsible gaming policies
- Complying with applicable laws and regulatory guidelines
- Maintaining dispute resolution and audit trails
3.3 — Customer Communication
- Providing support through live chat and email
- Sending important account-related notifications
- Providing transaction confirmations and receipts
- Sending security-related alerts and updates
- Sending relevant promotional information, if you have given consent
3.4 — Platform Improvement
- Analyzing and improving the user experience
- Testing and launching new games and features
- Optimizing platform performance
- Analyzing user preferences and behavior
- Measuring service quality and taking steps to improve it
Data Sharing & Disclosure
4.1 — Service Provider Partners
We work with trusted third-party service providers to operate our services. These partners are given only the information necessary to perform their designated tasks. They include:
- Payment processing services — bKash, Nagad, Rocket, Upay and banking partners
- Identity verification and KYC (Know Your Customer) service providers
- Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe
- Data analytics and cybersecurity service providers
- Customer support technology providers
All partners are bound by agreement to comply with our privacy standards.
4.2 — Legal Obligations
In the following circumstances, sbz66 may be required to share information with legal authorities:
- In compliance with a court order or valid legal process
- To assist in investigations by government or regulatory bodies
- In compliance with anti-money laundering laws
- When required for national security or public interest
4.3 — What We Never Do
sbz66 strictly avoids the following actions:
- Selling or leasing information to third parties
- Sharing personal information with advertisers
- Using information for unauthorized purposes
- Adding information to marketing lists without your consent
Data Security Measures
5.1 — Technical Security Measures
sbz66 uses the latest technology to protect your information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transfers between you and our servers secure. In addition, we maintain the following security measures:
- All data communications secured with 256-bit SSL encryption technology
- Sensitive information stored in encrypted databases
- Firewall and anti-DDoS protection systems
- Two-Factor Authentication facility
- Regular security audits and vulnerability assessments
- Access control — only authorized staff can access the information they need
5.2 — Organizational Security
Alongside technology, we also ensure strict security at the organizational level:
- Regular privacy and security training for staff
- Minimum necessary access policy for data
- Staff are required to sign confidentiality agreements
- Defined procedures in place to handle data breaches
5.3 — Steps in the Event of a Data Breach
If a breach of your information security occurs for any reason, sbz66 will take the following steps:
- Begin an investigation as quickly as possible after the incident is identified
- Notify affected users as quickly as possible
- Inform authorities in accordance with applicable law
- Take necessary steps to prevent such incidents in the future
Your Rights & Choices
You have clear rights over your personal information. sbz66 respects these rights and supports you in exercising them.
6.1 — Right to Access Your Information
You can find out at any time what information sbz66 has collected about you. You can request a copy of your information through our customer service. We will generally respond to this request within a reasonable time.
6.2 — Right to Correct Your Information
If there are any errors or incomplete details in your information, you can request a correction. Many details can be updated directly from your account settings. For other cases, please contact our support team.
6.3 — Right to Delete Your Information
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for a specific period due to legal obligations, ongoing transactions, or the need to resolve disputes.
6.4 — Right to Object to Processing
You can object to the use of your information for marketing purposes or unsubscribe from marketing communications. This can be done through your account settings or by emailing [email protected] directly.
Data Retention & Duration
7.1 — Retention Principles
sbz66 retains your information only for as long as necessary to fulfil the relevant purpose. The following factors are considered when determining the retention period for different types of data:
- Whether the purpose for which the data was collected is still relevant
- Whether any legal or regulatory obligation requires retention for a specific period
- The period during which the account is active and after it is closed
- Requirements for dispute resolution or legal proceedings
When an account is closed, your personal data is securely deleted or anonymised after the necessary period. Records of financial transactions may be retained for as long as required for legal compliance.
Protection of Minors
8.1 — Age Restrictions
sbz66 services are intended for adults aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process, and if anyone registers using a false age, their account and all associated data will be deleted immediately.
If you become aware that a minor has registered on our platform, please notify us at [email protected]. We will take prompt action.
Policy Changes & Updates
9.1 — Notice of Changes
sbz66 reserves the right to amend or update this privacy policy as needed. In the case of significant changes, we will notify you through the following means:
- Posting a clear notice on the website
- Sending a notification to your registered email
- Clearly stating the date of the change
9.2 — Consent to Changes
If you continue to use our platform after a policy change, you will be considered to have consented to the updated policy. If you do not agree to any change, you may contact our support team.
Contact & Complaints
Get in touch about privacy
If you have any questions, complaints, or requests regarding this privacy policy, please contact our support team. We are available 24/7 to assist in Bengali and English.
Live Chat — speak with us directly at any time
Our Commitment
sbz66 is always committed to protecting your data. We operate a safe and reliable platform backed by fair play and SSL encryption.
- All transactions are SSL encrypted
- Your data is never sold
- 24/7 security monitoring
- Fair Play Guaranteed